Terms of Service

1. General Provisions

The owner and operator of this website is:

• Company name: Techno Groop Sp. z o.o.
• Registered address: Ul. Biala 4/87, 00-895 Warszawa, Polska
• NIP: 1231527015
• REGON: 524314939
• KRS: 0001016431
• Email: info@technogroop.com
• Phone: +48 578 992 316

2. Definitions

• Service Provider – the owner of the website
• User – a person using the website
• Website – the website available at technogroop.com
• Electronic Service – a service provided electronically through the Website
• Contact Form – a form enabling sending messages to the Service Provider

3. Scope of Services

Through our Website, we provide the following services:

• Information about our company and electrical services offered
• Presentation of our completed projects portfolio
• Contact through the contact form
• Providing contact details for direct communication

4. Terms of Use

The User agrees to:

• Use the Website in accordance with its intended purpose
• Refrain from actions that may disrupt the Website's operation
• Not transmit illegal content
• Provide accurate information in contact forms

5. Contact Form

By using the contact form, the User:

• Consents to the processing of personal data for the purpose of responding to the inquiry
• Confirms having read the Privacy Policy
• Accepts that the response will be sent to the provided email address

6. Copyright and Intellectual Property

All content on the Website is protected by copyright:

• Texts, photos, graphics, and logos are the property of the Service Provider or used under license
• Copying, distributing, or modifying content without permission is prohibited
• Commercial use of materials requires written consent

7. Liability

The Service Provider:

• Makes every effort to ensure the information on the Website is current and accurate
• Is not responsible for temporary unavailability of the Website due to technical reasons
• Is not liable for consequences resulting from improper use of the Website by the User

8. Consumer Rights

In accordance with the Polish Consumer Rights Act of May 30, 2014:

• Consumers have the right to withdraw from a distance contract within 14 days without giving a reason
• The right of withdrawal does not apply to services fully performed with explicit consumer consent
• Detailed withdrawal conditions are specified in the service agreement

9. Complaints

Complaint procedure:

• Complaints can be submitted electronically or by post
• A complaint should include a description of the issue and contact details
• Complaints will be resolved within 14 days of receipt

Please send complaints to: info@technogroop.com

10. Dispute Resolution

In case of disputes:

• Consumers may use out-of-court complaint resolution methods (mediation, arbitration at the Trade Inspection)
• ODR Platform (Online Dispute Resolution): https://ec.europa.eu/consumers/odr

11. Final Provisions

• These Terms come into effect upon publication on the website
• The Service Provider reserves the right to modify these Terms
• Matters not regulated herein are governed by Polish law